Customer Experience Associate - Stylist Opening ID: TSC-587
Customer Service Associate Job Responsibilities:
- Maintains customer relationship by responding to inquiries; documenting actions.
- Prepares for customer inquiries by studying products, services, and customer service processes.
- Responds to customer inquiries by understanding inquiries; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.
- Records customer inquiries by documenting inquiries and responses in customers’ accounts.
- Improves quality service by recommending improved processes; identifying new product and service applications.
- Updates job knowledge by participating in educational opportunities.
- Accomplishes customer service and organization mission by completing related results as needed.
Customer Service Associate Qualifications / Skills:
- Product knowledge
- Informing others
- Data entry skills
- Organization
- Analyzing information
- Verbal communication
- Reporting skills
- Managing processes
- Customer focus
- General consulting skills
- Multi-tasking
Education, Experience, and Licensing Requirements:
- University/college degree is an asset
- Familiarity with office software and phone systems a plus
- Previous experience, especially in a particular industry, preferred
Stylist Career now knows who you are and what’s expected of them! So, here is where you need a compelling call to action so interested candidates know exactly how to apply. Let them know where to apply or who to contact at your company to submit an application, resume, and supporting documents.